Effective as of February 19, 2016

Naya health privacy statement


When you purchase services or products through Naya Health’s website or mobile app, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our website or mobile app, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Your credit card information and your location is only used by Naya Health to carry out the services or products you have purchased. Such information is considered confidential and not disclosed to any third party except as necessary in carrying out the service.


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a service, you consent to our collecting this personal information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for Naya Health to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact@nayahealth.com


Naya Health may disclose your personal information if we are required by to do so by law or if you violate our Terms of Service.


Your data is stored through Naya Health’s data storage, databases and the general Naya Health application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Naya Health stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our website, mobile app and its service providers.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our Naya Health’s website or mobile app and are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

6. DATA.

Any data, content, and information gathered from your usage of Naya Health’s mobile app, website or products may be used by the Company for non-commercial purposes, including but not limited to running diagnostics, which will be stored on the Company’s servers and may be backed up from time to time. The Company disclaims all liability related to the unintentional loss or breach of such data on its servers including any damages and the indemnification and liability provisions of the Terms of Use apply to all such losses and breach.


When you click on links on Naya Health’s website or mobile app, they may direct you away from our site or app. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted.Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Like most companies, Naya Health uses cookies and similar technologies (“cookies”) on our website and mobile app to facilitate and improve your online experience.

Cookies contain small amounts of information which are downloaded to your device when you visit our website or mobile app.  Cookies are sent back to our website or mobile app to allow us to recognize your device.

Recognizing your device with Essential Cookies allows our site to help you navigate efficiently to obtain the information and services you have requested.

Analytical and Customization Cookies allow our site to remember your preferences such as language selection and account information in order to help you view information that is most relevant to your interests. These cookies also help us to maintain and improve our website and mobile app by providing information on how visitors find and use the site and app, as well as informing us how well the site is performing.

In some cases Advertising Cookies may be used to make advertising messages more relevant to you.

Unless you disable the cookies on our website, by using our website you agree to our use of those cookies.


By using this Naya Health’s site and mobile app, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Naya Health website and mobile app. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If Naya Health is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to our service to you.


If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at contact@nayahealth.com.